Return & Refund Policy
We understand that sometimes things don’t work out as planned. However, since Color Me Rad Design Store offers print-on-demand products, each item is custom-printed when ordered, we are unable to offer refunds or exchanges. We apologize for any inconvenience this may cause. If you have any questions or concerns, please don’t hesitate to contact us at hello@colormerad.design
In case of a damaged product or a manufacturing error, we offer free replacement if you contact us within 15 days of product delivery.
Items are Not Refundable When:
The wrong size is ordered.
The wrong color is ordered.
You're feeling buyer's remorse.
A package was lost (in this case, we usually reprint and reship the order). In case of an unsuccessful delivery, you can opt for a replacement of the same item.
There are small variations within an order. This is normal due to our processes. For DTG products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.
An item was damaged in transit.
Please note that we will not be held responsible and will not offer replacements or refunds if the customer ordered the wrong product, size or color.